1.1 Governance, information and engagement
Pārongo, kōrerorero whānui me ngā mahi whakataunga
We want to involve people and maintain their confidence in our decision-making.
What we do
- City governance and engagement
- Civic information
- City archives.
Our decisions shape the city of today and the future. These decisions need to reflect the services that matter to the community and how much they are willing to pay for them, so we do a range of things to ensure people are well informed and can contribute meaningfully to Council decision-making processes. The Local Government Act 2002 sets out the decision-making, planning and accountability procedures expected of local authorities.
Other legislation requires us to keep a record of our work and provide access to the information we hold. City archives preserves and makes available a huge range of primary information about the city’s history.
- We will manage the 2013 Local Body Elections. The contract with Electionz.com for the provision of election processing and electoral officer support is tightly managed to ensure services are satisfactorily provided and within agreed timeframes and budget
- We will project manage the Governance Transition 2013 project, which will include Elected Member Induction, Inaugural ceremonies, establishment and implementation of any new governance structures.
- We will roll out the phase two of our E-meetings solution project. The electronic compilations of meeting documentation.
- We will establish a District Licensing Committee (DLC), to give effect to the requirement of the Sale and Supply of Alcohol Act 2012, ensuring that a committee is operational for all licences decision-making from 18 December 2013.
- We will investigate opportunities to partner with government agencies and others to introduce an internship programme for refugees and/or new migrants and/or people with disabilities in the 18 - 28 age group who are having real difficulty gaining work experience.
Measuring our performanceTop
Our targets for 2013/14 are:
- At least 60% of residents are satisfied that the Council consults them the right amount
- At least 80% of residents are satisfied or neutral (neither satisfied nor dissatisfied) with the way Council involves them in decision-making
- We also monitor e-petition participation but there is no target for this
- 100% of Council and committee agendas will be made available to the public two days prior to the meeting
- 80% of Council and committee agendas will be made available to the public five days prior to the meeting
- At least 80% of residents agree that Council information is easy to access
- At least 80% of residents agree the council website is easy to navigate and get information from
- 80% of contact centre calls are answered within 30 seconds and 100% of emails are answered within 24 hours
- 90% of users are satisfied with the City Archives services and facilities
What it will costTop
|1.1 Governance, information and engagement ||Operating expenditure 2013–14 ||Capital expenditure |
|Income ||Expenditure ||Net expenditure ||Total |
|($000) ||($000) ||($000) ||($000) |
|1.1.1 - City governance and engagement ||(312) ||9,912 ||9,600 ||110 |
|1.1.2 - Civic information ||(241) ||5,813 ||5,572 ||- |
|1.1.3 - City Archives ||(180) ||1,364 ||1,184 ||- |
|2013/14 1.1 Total ||(733) ||17,089 ||16,356 ||110 |
|2012/13 1.1 Total ||(397) ||15,210 ||14,813 ||- |