Social and recreation
5.2 Community support
We provide support for all communities and affordable housing for those in need.
What we do
- Access support (Leisure Card)
- Community advocacy and support
- Grants (social and recreation)
- Community centres and halls
We want Wellington to be a people-centred city where people feel welcomed – a city that supports diverse and inclusive communities. To enable this we support a network of community spaces and libraries to provide a focal point for community events. We also provide a wide range of opportunities and initiatives to support, and encourage, community leadership and advocacy to strengthen community and neighbourhood resilience and local safety.
We partner with police and key social and health agencies to ensure there is a co-ordinated and sustainable city-wide approach to homelessness in supporting the city’s vulnerable communities.
Our grant programmes enable the community to undertake a wide range of initiatives that respond to identified needs and align with the Council’s strategies and priorities.
By providing social housing, we ensure the basic housing needs of many people are met. This service also builds social cohesion and contributes to Wellington’s reputation as a close, caring community.
- Housing upgrade programme – In 2007 the Council entered into an agreement with the Crown that committed Council to remain in the provision of social housing, at roughly the same levels, for 30 years. Our upgrade work will continue on Berkeley Dallard Apartments, Etona Flats, Marshall Court, Kotuku Apartments, and the Mansfield block of Newtown which is scheduled for completion in November.
- The Community Action team will continue to work with tenant communities and partner agencies to develop strategic partnerships and increase their on-site presence where capacity building and community development will become core activities as well as hosting tenant activities.
- We will finalise and implement Te Mahana and associated work streams. These include a review of how we support agencies that will deliver on Te Mahana, and how our support aligns with that of central Government.
- We will be implementing the Alternate Giving Scheme.
- Alcohol reforms - we will be implementing Central Government’s recent alcohol reforms and developing and implementing the Council’s Alcohol Management Strategy.
- We support projects that encourage community resilience and we will strengthen neighbourhood and community networks. We will also work with local agencies and organisations to ensure welfare support is in place in case of a civil emergency.
- As part of phase two of Our Volunteer Capital action plan we will look at how the Council supports the City’s extensive volunteer network. This would include a review of how we support voluntary organisations that deliver services in the city.
Measuring our performanceTop
Our targets for 2013/14 are:
- 90% of library users are satisfied with its services and facilities
- 85% of residents are satisfied with the range and variety of collection
- 85% of residents agree that library services and facilities provide good value for money
- 67% of e-library users are satisfied with the online library collection
- 130,000 use recreation centre programmes
- Leisure cards are used at least 96,000 times
- 85% of residents find access to WCC recreation facilities and programmes easy or very easy
- 90% of tenants are satisfied with services and facilities
- 85% of tenants rate the overall condition of their house/apartment as good or very good
- City Housing services and facilities comply with all legislative requirements (e.g. RTA, building WOF)
- 75% of tenants feel safe in their complex at night
- 65% of tenants have positive social contact in their complex
- 90% of housing facilities are occupied
- 98% of all tenants (existing and new) are housed within the existing policy
- 85% of residents rate services and facilities as good value for money
- Achieve agreed milestones, design standards and budget in accordance with the agreed works programme and Deed of Grant between the Crown and the Council
- 90% of community groups are satisfied with council relationships
- 65% of residents engage in 'neighbourliness' behaviours
- 80% of Accessible Wellington Action Plan initiatives are progressed or completed
- 95% of grants funds are successfully allocated (through milestones being met)
- 90% of project outcomes are delivered (previous projects – weighted by $ value)
- 75% of residents are registered library users
- There are 2.3 million physical visits and 1.3 million website visits to our libraries
- An estimated 70,000 people attend various library programmes
- 3 million items are issued from WCC libraries
- WCC community centres and halls are 60% occupied
- 100% of known homeless people are supported by agencies
What it will costTop
|5.2 - Community support ||Operating expenditure 2013–14 ||Capital expenditure |
|Income ||Expenditure ||Net expenditure ||Total |
|($000) ||($000) ||($000) ||($000) |
|5.2.1 - Libraries ||(2,082) ||21,062 ||18,980 ||2,098 |
|5.2.2 - Access support (Leisure Card) ||- ||28 ||28 ||- |
|5.2.3 - Community advocacy ||(28) ||1,408 ||1,380 ||- |
|5.2.4 - Grants (Social and Recreation) ||- ||3,413 ||3,413 ||- |
|5.2.5 - Housing ||(50,917) ||23,658 ||(27,259) ||30,602 |
|5.2.6 - Community centres and halls ||(220) ||3,087 ||2,867 ||24 |
|2013/14 5.2 Total ||(53,247) ||52,656 ||(591) ||32,724 |
|2012/13 5.2 Total ||(51,901) ||48,662 ||(3,239) ||41,483 |